Most engineers will by now have noticed a substantial bandwagon rolling in their direction, marked ‘quality assurance’. The cognoscenti call it ‘QA’, and there are QA
contractors, QA managers, and QA registered firms. The British Standards Institution, at the Government’s behest, is promoting the idea heavily, producing a British Standard on the subject (BS5750) and running a Quality Assurance Services Department, which assesses and registers firms on the basis of their QA and encourages major clients to give work to registered firms.
A.N. Beal